What is the non-emergency phone number, and when should I call it?

770-461-4548 is the non-emergency phone number that can be used during normal business hours (Monday through Friday, 8 am to 5 pm). This number is used for general requests for information. Occasionally, we will receive phone calls on our non-emergency number for situations that require our assistance, but the caller is reluctant to call 911 and report it as an emergency.

If you encounter a situation that concerns you enough to contact the fire department, please go ahead and call 911 instead of the non-emergency fire department number. This will ensure the proper personnel, apparatus, and equipment are dispatched to your location.

Show All Answers

1. What is the Fire Department's current Insurance Services Office (ISO) Rating?
2. Are the fire stations staffed 24 hours a day?
3. What is the non-emergency phone number, and when should I call it?
4. How do I schedule a station tour or fire safety class?
5. How do I obtain a copy of an incident report?
6. How do I apply for employment?
7. When is the Burn Ban in effect?
8. What are the rules for conducting a controlled burn?
9. What if someone complains about my controlled burn?
10. What do I need to do to secure a residential burn permit?
11. What if I live in Fayette County and need a burn permit?