How do I apply for utility service?

All applicants wishing to apply for water, sewer, sanitation, and stormwater services will need to apply in person at the City of Fayetteville City Hall, 210 Stonewall Avenue West, Fayetteville, GA 30214, Water and Sewer Customer Service Department between the hours of 8 am and 4:30 pm.

The Application for New Service or Transfer Service form must be completed along with the following documents:

  • Copy of Property Deed or
  • Copy of Fayette County Tax Bill for property or
  • Copy of Closing Documents for the purchase of property or
  • Copy of Lease/Rental Agreement for property or
  • An Affidavit between Owner and Tenant and
  • 2 forms of identification

Show All Answers

1. What do I do if I have a high bill?
2. Who do I call if I have a problem when the water office is closed?
3. Can my water meter be defective?
4. If there is a leak, what is the city of responsible to repair?
5. If I have a leak on my service line can the City locate it for me?
6. Where does my drinking water come from?
7. What can I do if I have a sewer problem?
8. When I flush my toilet, where does it go?
9. Can I make arrangements concerning my bill?
10. Can I fax over my application?
11. Can I make changes to or terminate service if I have a joint account?
12. Can I pay my bill over the phone or online?
13. Can I start service the same day I apply?
14. How do I get water restored after it has been disconnected for non-payment?
15. How long before my water is disconnected for non-payment?
16. How do I apply for utility service?
17. If I pay my bill in person with a credit card, will any fees be associated?
18. Is there a fee involved with starting up new service or transferring service?
19. What are your hours?
20. What do I do if I have a sewer back-up?
21. What do I do if I have a water leak at the meter?
22. What if I did not receive a bill?
23. When I transfer my service, does that automatically terminate my old service?
24. When is my bill due?
25. Where are you located?
26. Where do I go to start sanitation service?
27. Who do I call if I have a missed sanitation/recycle pickup?
28. Who do I call if I need a replacement garbage/recycle bin?
29. Why are there fees associated with paying my bill over the phone?