A 24-hour Boil-Water Advisory has been activated for City of Fayetteville water customers in the Booker Avenue area who may have experienced low water pressure on Monday afternoon, September 25, 2023. Bacteriological samples have been taken to the lab, and the results will be published on Tuesday afternoon, September 26.
The main water line serving the Booker Avenue area was shut off for a few hours to accommodate system work. Once the work was completed, the Water Department took water samples and sent them to the lab to ensure quality.
In order to protect the public from a potential health hazard, customers that have experienced water outages and/or low water pressures are advised to use only boiled tap water or bottled water for drinking, cooking, or preparing food. To properly boil tap water for use, customers should:
- Heat water until bubbles come quickly from the bottom of the container;
- Continue heating the water for one minute once it begins to boil;
- Remove the water from the heat source and allow to cool before use.
During a Boil Water Advisory, the Centers for Disease Control (CDC) recommends that boiled tap water or bottled water be used for the following:
- Brushing teeth
- Washing food and preparing food and baby formula
- Making ice
- Drinking water for pets
Other activities such as clothes washing, dish washing and other uses can be done without boiling tap water, if done properly. The complete CDC guidance can be found at this website: https://www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html
The advisory is in effect until the City Of Fayetteville Water System has done the appropriate testing to be confident that there is no longer a public health concern. Customers will be notified immediately when the Advisory is lifted. Once the Advisory is lifted you should flush all faucets for a minimum of two minutes before using for drinking or food preparation.