News Flash Home
The original item was published from 3/22/2023 7:52:00 PM to 3/23/2023 8:03:14 AM.

News Flash


Posted on: March 22, 2023

[ARCHIVED] Boil-Water Advisory extended for Swanbrook Manor area

boil-water advisory extended

The Boil-Water Advisory has been extended for City of Fayetteville water customers affected by the water service disruption in the area of Swanbrook Manor on Tuesday, March 21. The City is still waiting on the bacteriological test results. The extension is in effect until at least tomorrow morning, Wednesday, March 23. Updates will be posted when the results are known.

Water service was initially disrupted on Tuesday morning, March 21, affecting City of Fayetteville water customers at Swanbrook Manor, Addison on Cobblestone, Equinox Apartments, Weatherly Walk Apartments, the Weatherly neighborhood, and Robinson Road.


The City of Fayetteville Water System has experienced a water line break which has resulted in a significant loss of pressure in the drinking water system in the area. As a precautionary measure we are asking customers to boil water before using for consumption.  We apologize for any inconvenience and thank you for your patience while we work to resolve this problem. 

What does this mean?  What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for three (3) minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.
  • Water main breaks resulting in a loss of system pressure can introduce disease-causing organisms into the water system. These organisms include bacteria, viruses, and parasites, which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches. The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice.
  • People with severely compromised immune systems, infants, and some elderly may be at increased risk. These people should seek advice from their health care providers about drinking water.

General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791

Facebook Twitter Email

Other News in Notices